People Capability Maturity Model (People CMM)
This topic contains questions and answers about the People CMM.
Contents:
What is the People Capability Maturity Model (People CMM)?
What are the plans for People CMM in the coming year?
How do I become a People CMM Lead Appraiser?
How do I get more information about the People CMM?
My organization is planning an appraisal soon, and we have been guiding our improvement program with Version 1 of the People CMM; can we still conduct the appraisal with version 1?
Why isn't there a continuous representation of People CMM version 2?
Will People CMM version 2 be integrated into CMMI?
How does People CMM version 2 support integrated product development teams?
Where can I obtain training on the People CMM?
When will you release People CMM version 3?
How do I find an authorized People CMM Lead Appraiser?
What is the People Capability Maturity Model (People CMM)?
The People Capability Maturity Model (People CMM) is a maturity framework that focuses on continuously improving the management and development of the human assets of an organization. It describes an evolutionary improvement path from ad hoc, inconsistently performed practices, to a mature, disciplined, and continuously improving development of the knowledge, skills, and motivation of the workforce that enhances strategic business performance. The People CMM provides guidance to organizations in selecting immediate improvement actions that help organizations
- characterize the maturity of their workforce practices
- set priorities for immediate action
- integrate workforce development with process improvement
- become an employer of choice
With the help of the Capability Maturity Model Integration (CMMI) and Capability Maturity Model for Software (SW-CMM), many organizations have made valuable improvements in their software and systems processes and practices. These organizations have also discovered that their continued improvement requires significant changes in the way they manage and develop their people. The People CMM can be coupled with CMM-based software process improvement programs or used on its own to guide improvements in workforce practices or to address strategic human capital objectives.
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What are the plans for People CMM in the coming year?
The People CMM team is migrating to SCAMPI for People CMM Appraisals. Six pilot SCAMPI A appraisals were completed from 2004 to 2006. An interpretive guidance document, Interpreting SCAMPI for a People CMM Appraisal at Tata Consultancy Services has been published and is available on the SEI's Web site at http://www.sei.cmu.edu/publications/documents/05.reports/05sr001.html.
An Intermediate Concepts of the People CMM Course is available to the public. Information about that course and the necessary prerequisites can be found at http://www.sei.cmu.edu/products/courses/a15.html.
A People CMM Instructor Training course is available for those who wish to become SEI-authorized Introduction to People CMM instructors. Information about the course and the prerequisites for taking it can be found at http://www.sei.cmu.edu/products/courses/a18.html.
A SCAMPI for People CMM course will be available in 2007.
return to topHow do I become a People CMM Lead Appraiser?
Organizations that become SEI Partners for SCAMPI (Standard CMMI Appraisal Method for Process Improvement) with People CMM appraisal services can sponsor candidates to become SEI-authorized SCAMPI Lead Appraisers. Candidates who successfully complete the process outlined below will be authorized to train appraisal teams and lead appraisals on behalf of SEI Partner organizations.
Individuals who wish to become Authorized SCAMPI with People CMM Lead Appraisers must meet the following requirements:
- ensure that their organizations have applied to become transition partners for SCAMPI appraisal services, have been accepted, and have signed the applicable Carnegie Mellon University/SEI agreement
- have a signed Code of Professional Conduct for SEI Services in place
- have successfully completed the application process to become an Authorized People CMM SCAMPI Lead Appraiser that consists of
- participation as an appraisal team member on at least one SCAMPI A appraisal with People CMM within the prior 24 months
- at least ten years of management, human resources, or organizational development experience
- a minimum of two years of experience managing technical personnel
- an advanced degree in a related management area or equivalent experience
- have successfully completed the Introduction to People CMM course
- have successfully completed the Intermediate Concepts of People CMM course
- have successfully completed the SCAMPI Lead Appraiser Training for People CMM
- have successfully been observed leading a SCAMPI Appraisal with People CMM
How do I get more information about the People CMM?
Direct links to all People CMM products and services can be found at http://www.sei.cmu.edu/cmm-p/version2/. Questions about the Introduction to the People CMM course can be directed to Course Information e-mail: course-info@sei.cmu.edu. Questions about interpreting the People CMM should be directed to Sally Miller, e-mail to sal@sei.cmu.edu. Additionally, the Software Engineering Information Repository (SEIR) contains a People CMM section where users of the model have contributed implementation guidance. You can access the SEIR at https://seir.sei.cmu.edu/seir/.
return to topMy organization is planning an appraisal soon, and we have been guiding our improvement program with Version 1 of the People CMM; can we still conduct the appraisal with version 1?
Appraisals against People CMM version 1 are no longer accepted. All organizations should use version 2 of the model for guiding improvement programs and appraisal because of its improvements and greater consistency with CMMI.
return to topWhy isn't there a continuous representation of People CMM version 2?
People CMM version 2 is only produced in a staged representation. After lengthy review of the literature and experience gathered from implementers on programs to improve workforce practices, the authors determined that these programs often fail when workforce practices are not introduced as a system, but rather are deployed in isolation. For instance, efforts to install empowered teams are likely to fail if compensation practices continue to reward individual performance without recognizing contribution to team performance and team success.
return to topWill People CMM version 2 be integrated into CMMI?
There are no existing plans to integrate the People CMM into CMMI, either directly or by extensions. Currently, the CMMs that have been integrated in CMMI all concern behavior performed in or on behalf of projects, whereas the People CMM concerns behavior performed regularly throughout the organization. Nevertheless, People CMM Version 2 has adopted some of the advances made in the CMMI Framework and has tried to ensure that People CMM improvement programs would integrate with improvement programs guided by CMMI. Enhancing the focus on process abilities in workforce competencies at maturity level 3 and quantitative performance management practices at maturity level 4 will make integrating these various models much easier.
return to topHow does People CMM version 2 support integrated product development teams?
Because of its inherent subject matter, the People CMM presents a more detailed model for the evolutionary development of workgroups or teams. Nevertheless, the CMMI-DEV+IPPD model and People CMM both focus on process-based workgroup development at maturity level 3, and this was one motivation for creating People CMM version 2. The IPPD materials in CMMI-DEV+IPPD are supported by several process areas in People CMM Version 2 as follows:
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Integrated Project Management (IPPD) Specific Goal 3 - Apply IPPD Principles |
Competency Analysis (level 3) Communication and Coordination (level 2) Workgroup Development (level 3) |
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Organization Process Definition (OPD) Specific Goal 2 - Enable IPPD Management |
Work Environment (level 2) Communication and Coordination (level 2) Compensation (level 2) Workgroup Development (level 3) Participatory Culture (level 3) Workforce Planning (level 3) Competency Development (level 3) Competency-Based Practices (level 3) |
Additional People CMM guidance for integrated product development teams can be found in Competency Integration (level 4), Empowered Workgroups (level 4), and Continuous Capability Improvement (level 5). These are high maturity process areas within a staged model, so care should be taken to ensure that an organization has the proper foundation (maturity level 2 and 3) in place to manage successful implementation.
return to topWhere can I obtain training on the People CMM?
The SEI-authorized Introduction to the People CMM , Intermediate Concepts of the People CMM, People CMM Instructor Training and SCAMPI for People CMM courses are offered by the SEI. For more information on these courses and for a list of scheduled dates, see the SEI Web site at http://www.sei.cmu.edu/products/courses/index.html#CMM.
The SEI-authorized Introduction to the People CMM course is also available from SEI Partner organizations.
return to topWhen will you release People CMM version 3?
Currently there are no plans for a version 3. Version 2 was not released for review until six years after the release of version 1 in 1995. We do not anticipate accelerating the revision cycle unless there is evidence from People CMM improvement programs that significant additions or changes need to be made to the model.
return to topHow do I find an authorized People CMM Lead Appraiser?
The list of SEI-authorized SCAMPI for People CMM Lead Appraisers will appear in the online Partner Directory in November 2006.
The listing of authorized People CMM Lead Assessors who are still using the soon to be sunsetted People CMM Appraisal Method can be found at http://partner-directory.sei.cmu.edu/.
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