SEI Credentials Program: Terms and Conditions

1. Credentials program completion time – Participants have two years to complete either a certificate or certification program. The two-year window begins when a participant takes the first course in the sequence.
   
   In some cases, the SEI grants waivers for the two-year completion requirement. If you would like to request a waiver, please send your request and the dates for the courses you attended to credentials-info@sei.cmu.edu. The SEI considers waiver requests carefully; requesting a waiver does not guarantee that the SEI will grant a waiver.
   
   
2. For those completing a certificate –
   
   • Participants must register for each of the courses for the certificate program they are interested in pursuing. Participants have two years to complete the sequence of courses and submit a certificate verification form. Payment must be received prior to attendance.
     
     
   • Participants will receive a certificate upon successful review of their certificate verification forms. Please allow seven to ten days for this process.
     
3. For those completing a certification –
   
   
   • Participants must submit a certification application form upon completion of the required courses in the certification track. Participants will have two years to complete the sequence of courses, submit the application form, and sit for the certification examination. Payment for all courses must be received prior to sitting for the certification examination.
     
     
   • Participants will receive certifications upon successful submission of a certification examination application and successfully passing the certification examination.
     
     
   • A certification application fee of $150 is charged for the review of the admission criteria by an SEI-designated administrator, the scheduling of the certification examination, and the administration of the certification examination.
     
     
   • The SEI will not issue refunds for the certification application fee.
     
     
4. Payment – Payment in full is required before a certificate or certification will be issued. Acceptable forms of payment include the following:
   
   
   • credit cards (processed upon receipt). Cards accepted include American Express, Diners Club, Master Card, and Visa.
     
     
   • company or personal checks (Make payable to SEI/CMU and indicate registrant's name.)
     
     
   • completed purchase orders (Must be completed in full, indicate "Advance Payment Required," and be signed by the designated fiscal officer in your organization.) For government purchase orders, we recommend submitting DD Form 1556 as a prepaid training form, with “Advanced Payment Required” in block #37 and the fiscal officer’s signature in block #29.
     
     
5. Taxes
   
   No Deduction for Taxes.  The amounts to be paid by Company under these terms and conditions do not include any charges for applicable taxes, governmental charges, duties or similar additions or deductions of any kind (including without limitation any and all federal, state, local, governmental, republic or provincial sales, use, goods and services, excise and withholding taxes) other than any United States Federal or state income taxes assessed on the income of SEI (collectively, “Taxes”). Company agrees to pay any and all amounts required under these terms and conditions without deduction of any such Taxes.
   
   Gross-Up.  In the event by operation of law or otherwise, such Taxes are required to be deducted from any amounts paid to SEI under these terms and conditions, the amounts due under these terms and conditions shall be increased to such amounts as may be necessary to yield SEI the amount it would otherwise have received had such payments been made without deduction for any such Taxes.
   
   Customs Duties.  In addition, the amounts to be paid by Company under these terms and conditions do not include customs duties or any other importation or exportation fees and associated costs, if any.  Company agrees to pay any such costs within thirty (30) days after receipt of an invoice from SEI.
   
   Treaty Qualification.  Upon request, SEI agrees to assist Company in completing any necessary forms to claim applicable tax treaty benefits related to these terms and conditions.
   
   
6. Rescheduling or canceling offerings – The SEI reserves the right to cancel a course offering due to low enrollment. If a course is canceled, the SEI will notify registrants. The SEI will ensure that another offering of the course is available for certificate or certification program participants within the two-year window for completing the certificate or certification.
   
   
7. Statement of accessibility – Carnegie Mellon University makes every effort to provide accessible facilities and programs for individuals with disabilities. To arrange accommodations/services, please contact the SEI by email course-info@sei.cmu.edu or telephone 412-268-7622) at least three weeks prior to the course start date. Carnegie Mellon may not be able to provide an accomodation without sufficient notice.
   
   
8. Substitutions – Participants may not send a substitute to attend an SEI course in a certificate or certification program. The registered participant must complete all the requirements for the certificate or certification.
   
   
9. Course completion – Participants receive course completion certificates upon successful completion of each course.
   
   
10. Continuing Education Units (CEUs) – Interested participants must provide their date of birth to receive CEUs for SEI courses.
    

Questions about the SEI's Credentials programs? Contact

Customer Relations
Software Engineering Institute
Carnegie Mellon University
Pittsburgh, PA 15213-3890
Phone: 412-268-5800
FAX: 412-268-5758
Email: credentials-info@sei.cmu.edu

© 2008 Carnegie Mellon University