Dec 3

SEI Webinar Series: How Unstated Customer Needs May Drive Innovation

About the Webinar

Part of the SEI's Software Engineering Measurement and Analysis (SEMA) efforts this year included the training, application, and extension of modern Voice-of-the-Customer (VoC) methods leveraged from the Design-for-Six-Sigma (DFSS) arena. Specifically, several measurement methods known as KJ interviews and workshops, followed by Kano analysis, were coupled with the SEI's semi-automated text analysis techniques to help scale up the in (more)

Mar 22 - 25

SEPG North America 2010

The premier conference on software and systems process improvement is coming to Savannah, GA March 22-25, 2010, and we invite you to be part of it!