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Latest Additions to the Library

Service Level Agreements in Service-Oriented Architecture Environments

This report surveys the state of practice in service level agreement specification and offers guidelines on how to assure that services are provided with high availability, security, performance, and other...

The Monitor June 2009

The Monitor June 2009

The People CMM: A Framework for Human Capital Management, 2nd Edition

The book is aimed at people responsible for developing and implementing human capital strategies and plans in their organizations, managing or developing the workforce, implementing advanced workforce practices, nurturing teams,...

Evaluating Artifact Quality from an Appraisal Perspective

This technical note explores the lack of agreement among SCAMPI Lead Appraisers about what “artifact quality” means in the SCAMPI process context.

Overview of the Lambda-* Performance Reasoning Frameworks

This report provides an overview of the Lambda-* performance reasoning frameworks, their current capabilities, and ongoing research. Lambda-* is a suite of performance reasoning frameworks for predicting the average and...