Service Level Agreements in Service-Oriented Architecture Environments

This report surveys the state of practice in service level agreement specification and offers guidelines on how to assure that services are provided with high availability, security, performance, and other...

Realizing and Refining Architectural Tactics: Availability

Tactics are fundamental elements of software architecture that an architect employs to meet a system's quality requirements. This report describes an updated set of tactics that enable the architect to...

Evaluating Artifact Quality from an Appraisal Perspective

This technical note explores the lack of agreement among SCAMPI Lead Appraisers about what “artifact quality” means in the SCAMPI process context.

Evaluating Process Quality from an Appraisal Perspective

This technical note explores the lack of agreement among SCAMPI Lead Appraisers about what “process quality” means in the SCAMPI process context.

Towards an Assurance Case Practice for Medical Devices

This report explores how the assurance case promises a technology answer for the challenge that manufacturers and federal regulators face in gaining confidence about the performance of software-dominated medical devices.