The CMMI-SVC extends the coverage of the CMMI from development and acquisition into service delivery. Currently, some service organizations apply CMMI V1.1 or CMMI-DEV V1.2 to service delivery, but this requires significant interpretation by both the organizations and their appraisers. CMMI-SVC will improve consistency and payoff and provide fuller coverage for process areas necessary to services that are not covered by the current CMMI models.  The SEI lead for CMMI-SVC will give status on model development, describe experience and pilot results and brief the new content.

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PRESENTATION