This presentation, delivered at SEPG North America 2011 by Lynn Penn of Lockheed Martin, describes how to apply CMMI for Services process areas to development projects. The process areas Service System Transition (SST), Service Continuity (SCON), and Capacity and Availability Management (CAM) are discussed.
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PRESENTATION
This presentation is related to the following area(s) of work:
CMMIPublished: August 2011
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