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First Steps in Implementing the CMMI for Services Model and ITIL

This presentation, delivered at SEPG Europe 2009 by David Johnston of DAJex Associates Ltd. and Karyn Tegtmeier of KT BITS, Business and IT Solutions, describes how ITIL and CMMI for Services can be used together.

First Steps in Implementing the CMMI for Services Model and ITIL

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PRESENTATION

This presentation is related to the following area(s) of work:

CMMI

Published: August 2011

Please note that current and future CMMI research, training, and information has been transitioned to the CMMI Institute, a wholly-owned subsidiary of Carnegie Mellon University.

For more information

info@sei.cmu.edu

412-268-5800

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