Integrated Approach to Software Process Improvement at Wipro Technologies: veloci-Q, An

This report captures the details of Wipro's quality journey through continuous process improvement. This journey towards excellence has led to the prestigious Institute of Electrical and Electronics Engineers (IEEE) Computer Society Award for Software Process Achievement in 2003. This award is for achieving high soft-ware process capability and establishing a basis for moving to a broad improvement program that concerns people and products, rather than just the processes.

This report details the process improvement activities and the evolution of processes and systems over a period of time. Wipro's integrated approach to quality—veloci-Q—is detailed with an emphasis on the process improvement initiatives, supporting technology, and people capability that bring positive business results and enable Wipro to meet its customers' ever-increasing demands. The challenges and benefits accrued from Wipro's total quality approach are outlined, including the quantitative results of measuring the impact of Wipro's process improvement model.

PDF [1599 KB]

Authors

Deb Sambuddha (Wipro Technologies)

Priya Krishnaswamy (Wipro Technologies)

Rituparna Ghosh (Wipro Technologies)

Deb Sambuddha (Wipro Technologies)

This report is related to the following area(s) of work:

Process Improvement

Technical Report
CMU/SEI-2004-TR-006
March 2004

Cite This Report

SEI:

Sambuddha, Deb; Krishnaswamy, Priya; Ghosh, Rituparna; & Sambuddha, Deb. Integrated Approach to Software Process Improvement at Wipro Technologies: veloci-Q, An (CMU/SEI-2004-TR-006). Software Engineering Institute, Carnegie Mellon University, 2004. http://www.sei.cmu.edu/library/abstracts/reports/04tr006.cfm

IEEE:

D. Sambuddha, P. Krishnaswamy, R. Ghosh, and D. Sambuddha, "Integrated Approach to Software Process Improvement at Wipro Technologies: veloci-Q, An," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-2004-TR-006, 2004. http://www.sei.cmu.edu/library/abstracts/reports/04tr006.cfm

APA:

Sambuddha, D., Krishnaswamy, P., Ghosh, R., & Sambuddha, D. (2004). Integrated Approach to Software Process Improvement at Wipro Technologies: veloci-Q, An (CMU/SEI-2004-TR-006). Retrieved May 24, 2013, from the Software Engineering Institute, Carnegie Mellon University website: http://www.sei.cmu.edu/library/abstracts/reports/04tr006.cfm

CHI:

Sambuddha, Deb, Priya Krishnaswamy, Rituparna Ghosh, and Deb Sambuddha. Integrated Approach to Software Process Improvement at Wipro Technologies: veloci-Q, An (CMU/SEI-2004-TR-006). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2004. http://www.sei.cmu.edu/library/abstracts/reports/04tr006.cfm

MLA:

Sambuddha, D., Krishnaswamy, P., Ghosh, R., & Sambuddha, D. 2004. Integrated Approach to Software Process Improvement at Wipro Technologies: veloci-Q, An (Technical Report CMU/SEI-2004-TR-006). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://www.sei.cmu.edu/library/abstracts/reports/04tr006.cfm

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