CMMI® (Capability Maturity Model® Integration) models are collections of best practices that help organizations to improve their processes. These models are developed by product teams with members from industry, government, and the Carnegie Mellon® Software Engineering Institute (SEI).
This model, called CMMI for Services (CMMI-SVC), provides a comprehensive integrated set of guidelines for providing superior services.
Word file
Errata file [last updated September 19, 2011]
This report is related to the following area(s) of work:
CMMITechnical Report
CMU/SEI-2010-TR-034
November 2010
SEI:
CMMI Product Team, ; CMMI for Services, Version 1.3 (CMU/SEI-2010-TR-034). Software Engineering Institute, Carnegie Mellon University, 2010. http://www.sei.cmu.edu/library/abstracts/reports/10tr034.cfm
IEEE:
. CMMI Product Team, "CMMI for Services, Version 1.3," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-2010-TR-034, 2010. http://www.sei.cmu.edu/library/abstracts/reports/10tr034.cfm
APA:
CMMI Product Team, ., (2010). CMMI for Services, Version 1.3 (CMU/SEI-2010-TR-034). Retrieved May 24, 2013, from the Software Engineering Institute, Carnegie Mellon University website: http://www.sei.cmu.edu/library/abstracts/reports/10tr034.cfm
CHI:
CMMI Product Team, , CMMI for Services, Version 1.3 (CMU/SEI-2010-TR-034). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2010. http://www.sei.cmu.edu/library/abstracts/reports/10tr034.cfm
MLA:
CMMI Product Team, ., 2010. CMMI for Services, Version 1.3 (Technical Report CMU/SEI-2010-TR-034). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://www.sei.cmu.edu/library/abstracts/reports/10tr034.cfm
Please note that current and future CMMI research, training, and information has been transitioned to the CMMI Institute, a wholly-owned subsidiary of Carnegie Mellon University.
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