Interoperability in the e-Government Context

Achieving interoperability in an e-government context is difficult. Although the benefits of enabling e-government systems to interoperate are significant, repeated failures to build working systems provide evidence that the tasks necessary to gain those benefits are poorly understood. Many governments have addressed interoperability as primarily a technical issue. However, to address the entirety of the interoperability challenge, development teams must also consider nontechnical factors that influence their efforts to meet interoperability goals. This report describes a proposed model through which to understand interoperability in the e-government context. With this model, system developers should characterize interoperability in six dimensions: Developers need to analyze e-government interoperability requirements at the technical, semantic, and organizational levels, but they should also consider the legal, political, and sociocultural issues with which the e-government system must also interoperate. This report explains some of the challenges associated with achieving interoperability in e-government systems and presents some guidance on how to address interoperability requirements, with the goal of making both policy makers and system developers aware of the depth and breadth of these challenges.

PDF [229 KB]

Authors

Marc Novakouski

Grace Lewis

This report is related to the following area(s) of work:

General Interest
Software Architecture

Technical Note
2011-TN-014
January 2012

Cite This Report

SEI:

Novakouski, Marc; & Lewis, Grace. Interoperability in the e-Government Context (2011-TN-014). Software Engineering Institute, Carnegie Mellon University, 2012. http://www.sei.cmu.edu/library/abstracts/reports/11tn014.cfm

IEEE:

M. Novakouski, and G. Lewis, "Interoperability in the e-Government Context," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Note 2011-TN-014, 2012. http://www.sei.cmu.edu/library/abstracts/reports/11tn014.cfm

APA:

Novakouski, M., & Lewis, G. (2012). Interoperability in the e-Government Context (2011-TN-014). Retrieved June 18, 2013, from the Software Engineering Institute, Carnegie Mellon University website: http://www.sei.cmu.edu/library/abstracts/reports/11tn014.cfm

CHI:

Novakouski, Marc, and Grace Lewis. Interoperability in the e-Government Context (2011-TN-014). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2012. http://www.sei.cmu.edu/library/abstracts/reports/11tn014.cfm

MLA:

Novakouski, M., & Lewis, G. 2012. Interoperability in the e-Government Context (Technical Report 2011-TN-014). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://www.sei.cmu.edu/library/abstracts/reports/11tn014.cfm

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