Measurement often is done well and adds value.
Yet, too often, measurement
Reviewing the problems and successes of other organizations can help you implement your plan successfully. The following paper suggests several areas where both managers and engineers would benefit from better guidance about the proper use of measurement and analysis.
Many organizations have shared their experiences in implementing measurement programs. Some can be found on our case studies page. In particular, consider the following technical note that describes some useful lessons learned at a number of organizations that have implemented measurement programs using the goal-driven measurement methodology.
Another resource is the IDEAL model. IDEAL provides a usable, understandable approach to continuous improvement by outlining the steps necessary to establish a successful improvement program. To find out more, see