Fundamentals of Incident Handling

Dates

2009* Prices (USD)

2009 Dates
June 22-26, 2009 (SEI Arlington, VA)
August 17-21, 2009 (SEI Arlington, VA)
November 9-13, 2009 (CIC Bldg. Pittsburgh, PA)

Course Registration
Software Engineering Institute
Carnegie Mellon University
Pittsburgh, PA 15213-3890
Phone: 412 / 268-7388
FAX: 412 / 268-7401
Questions: courseregistration@sei.cmu.edu

To Register: 2009 Click Here

This course may also be offered by arrangement at customer sites. E-mail training-info@cert.org or call +1 412-268-9564 for details.

*Course dates and fees are subject to change.

U.S.
Course Fee:
Industry: $2900
Government: $2300
Academic: $2300

International
Course Fee:
$5800

  Register for
2009 Dates

Course Description

This five-day course is for computer security incident response team (CSIRT) technical staff who have little or no incident handling experience. It provides a basic introduction to the main incident handling tasks and critical thinking skills that will help an incident handler perform their daily work. It is recommended to those new to incident handling work.

The course is designed to provide insight into the work that an incident handler may perform. It will provide an overview of the incident handling arena, including CSIRT services, intruder threats, and the nature of incident response activities.

Course attendees will learn how to gather the information required to handle an incident; realize the importance of having and following pre-defined CSIRT policies and procedures; understand the technical issues relating to commonly reported attack types; perform analysis and response tasks for various sample incidents; apply critical thinking skills in responding to incidents, and identify potential problems to avoid while taking part in CSIRT work. The course incorporates interactive instruction, practical exercises, and role playing. Attendees have the opportunity to participate in sample incidents that they might face on a day-to-day basis.

This course is part of the curriculum for the CERT-Certified Incident Handler program. After completing this course, participants are encouraged to attend the companion course, Advanced Incident Handling.

Note: There is significant content overlap between the Fundamentals of Incident Handling course and the Managing CSIRTs course. We recommend that attendees register for one course or the other, but not both. The Fundamentals of Incident Handling course covers more technical topics such as email and malware attacks, PGP, and recognizing signs of attack. The Fundamentals of Incident Handling course is designed to introduce new incident handlers to the basic skills and processes they will need to perform incident handling work. The Managing CSIRTs course focuses on incident handling issues from an operational management perspective.

Audience   ·    Prerequisites    ·    Objectives   ·    Logistics

AUDIENCE

• new CSIRT technical staff (one to three months of experience)
• experienced CSIRT staff who would like to benchmark their CSIRT processes and skill sets against best practices
• anyone who would like to learn about basic incident handling functions and activities

PREREQUISITES
Before registering for this course, participants must be familiar with Internet services and protocols.

It is recommended but not required that participants have some experience with system administration for Windows or UNIX systems.

TOPICS

• understanding the CSIRT environment and basic incident management processes
• CSIRT code of conduct
• understanding security tools and technologies used by CSIRTs
• identifying and gathering critical information
• recognizing signs of attacks
• detecting and analyzing incidents
• finding contact information
• coordinating response and disseminating information
• handling email and malicious code attacks
• working with law enforcement

OBJECTIVES
This course will help participants to

• recognize the importance of following well-defined processes, policies, and procedures
• understand the technical, communication, and coordination issues involved in providing a CSIRT service
• critically analyze and assess the impact of computer security incidents
• effectively build and coordinate response strategies for various types of computer security incidents

Course Materials
Participants will receive a course notebook and a CD containing the course materials.

LOGISTICS

Class Schedule
This five-day course meets 9:00 a.m.-5:00 p.m.each day.

Hotel and Travel Information
Information about traveling to the SEI offices is available on our Travel and Lodging Web pages.

Questions about this course?
Please see our Frequently Asked Questions Web page for answers to some of the more common inquiries about SEI Education and Training.

If you need more information, contact us via e-mail at training-info@cert.org or telephone at +1 412-268-9564.

Related Products and Services

Courses
Managing Computer Security Incident Response Teams (CSIRTs)
Creating a Computer Security Incident Response Team
Advanced Incident Handling
Information Security for Technical Staff
Advanced Information Security for Technical Staff

Publications
US CERT Alerts
Defining Incident Management Processes for CSIRTs
The Critical Success Factor Method: Establishing a Foundation for Enterprise Security Management
Handbook for Computer Security Incident Response Teams (CSIRTs), Second Edition
Organizational Models for CSIRTs Handbook
State of the Practice of CSIRTs
Incident Management Capability Metrics Version
Incident Management Mission Diagnostic Method
Outsourcing Managed Security Practices
Insider Threat Study: Illicit Cyber Activity in the Banking and Finance Sector
Insider Threat Study: Computer System Sabotage in Critical Infrastructure Sectors
Governing for Enterprise Security
Managing for Enterprise Security
First Responders Guide to Computer Forensics

Events
Annual Computer Security Incident Handling Conference, sponsored by FIRST.ORG, Inc.

Related Podcasts
Tackling Security at the National Level: A Resource for Leaders
The Real Secrets of Incident Management

CSIRT Development Information
CERT-Certified Incident Handler Certification
CERT Training and Education

Course Registration

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