 |
2008 Dates
September 15-18, 2008 (SEI Pittsburgh, PA)
Course Registration
Software Engineering Institute
Carnegie Mellon University
Pittsburgh, PA 15213-3890
Phone: 412 / 268-7388
FAX: 412 / 268-7401
Questions: courseregistration@sei.cmu.edu
To Register: Click Here
This course
may also be
offered by arrangement at customer sites. E-mail
course-info@sei.cmu.edu or call +1 412-268-7622 for details.
*Course dates and fees are subject to change.
|
U.S.
Course Fee:
Industry: $2100
Government: $1680
Academic: $1680
International
Course Fee:
$4200
Register for
2008 Dates
|
| |
The Consulting Skills Workshop provides managers responsible for
organizational change with a practical, six-phase model for working
effectively with client groups - those who implement and are affected by the
change. Particular attention is paid to managing expectations among change
agents, managers, executives, and other members of the organization.
This workshop teaches participants to act as internal consultants to their own organizations, working to involve clients in all phases of problem
identification and solution. At the end of a consulting assignment, clients
are able to sustain the changes in their organization.
Participants learn techniques and methods to use every day, such as forming
collaborative working relationships, negotiating roles and expectations with
clients, collecting and using data effectively throughout the consultation
process, and handling difficult situations that occur when circumstances
change in the organization.
Role plays, discussion of current situations faced by participants, and an
extended case study provide opportunities to practice newly learned skills.
|
| |
AUDIENCE
Managers responsible for managing expectations and ensuring cooperation during periods of change within their organizations.
TOPICS
- A model for consulting
- Interpersonal styles
- Authenticity
- Client resistance
- Consulting roles
- Phase I: entry, sensing, and relationship building
- Phase II: contracting
- Phase III: data gathering, diagnosis, and feedback
- Phase IV: planning, execution, and monitoring
- Phase V: evaluation and consultant feedback
- Phase VI: termination
- Application of the consulting model
Course Work
Some reading and three to five hour assignment must be completed before the
beginning of the course. During the course, participants receive one to two hours of homework each evening.
LOGISTICS
Class Schedule
This 4-day course meets at the following times:
Day 1 - 8:30 a.m. to 5:00 p.m.
Day 2 - 8:30 a.m. to 5:00 p.m.
Day 3 - 8:30 a.m. to 5:00 p.m.
Day 4 - 8:30 a.m. to 5:00 p.m.
Hotel and Travel Information
Information about traveling to the SEI offices is available on our Travel and Lodging Web pages.
Questions about this course?
Please see our Frequently Asked Questions Web page for answers to some of the more common inquiries about SEI Education and Training.
If you need more information, contact us via e-mail at course-info@sei.cmu.edu
or telephone at +1 412-268-7622.
|
