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AUDIENCE
- process action team (PAT) and/or engineering process group (e.g., EPG, SEPG) members
- anyone involved in process definition in an organization
PREREQUISITES
There are no prerequisites for this course.
TOPICS
- establishing a process definition project and team
- gathering process information through documents and interviews
- modeling current ("as is") processes using different techniques
- identifying weaknesses in the "as is" process and specifying needed improvements
- making a business case and obtaining sponsorship for the proposed improvements
OBJECTIVES
This course will help participants to
- conduct a process definition project
- gather information and model processes effectively
- identify weaknesses in current processes and find/develop alternatives
- specify improvements and present them to management
Course Work
Before the start of the course, participants are assigned reading they must complete prior to the first day of class.
Course Materials
On the first day of the course, participants will receive a student course notebook, simulation team notebooks, and a course booklet that covers the methods and skills introduced in this course.
LOGISTICS
Class Schedule
This 3-1/2-day course meets at the following times:
Days 1-3, 8:30 a.m. - 5:00 p.m.
Day 4, 8:30 a.m. - 12:00 p.m.
Hotel and Travel Information
Information about traveling to the SEI offices is available on our
Travel and Lodging Web pages.
Questions about this course?
Please see our Frequently Asked Questions Web page for answers to some of the more common inquiries about SEI Education and Training.
If you need more information, contact us via e-mail at course-info@sei.cmu.edu
or telephone at +1 412-268-7622.
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