Frequently Asked Questions - SEI Education and Training
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- Do I qualify for government pricing?
- Do I qualify for academic pricing?
- What is the SEI's Federal ID number?
- Where do I mail my check for payment?
- Does the SEI accept wire transfer payments? Where can I send them?
- I'm registered for an SEI course, but I can't attend—can I send a substitute?
- Can I transfer to a different course or transfer to a different offering of the same course?
- What is your refund/cancellation policy?
- What are my privacy rights under the Family Educational Rights and Privacy Act (FERPA)?
- What courses should I take to become a SCAMPI Lead AppraiserSM?
- What courses should I take to become a CMMISM instructor?
- How do I obtain an SEI Professional Certificate?
- Does the SEI provide international invitation letters in accordance with visa guidelines?
- Where should I stay while attending an SEI course in Pittsburgh, Arlington, or Frankfurt?
- What should I wear to an SEI training event?
- Will I be able to ship training materials back to my office?
- Are SEI courses available via distance learning?
- Can SEI instructors come to our site to conduct a course or workshop?
- Can the training facilities accommodate someone with a disability or special access needs?
- What should I do if I still have questions about SEI courses?
1. Do I qualify for government pricing?
Government pricing includes all U.S. government employees (Federal, State, Local). This does NOT include government contractors.
2. Do I qualify for academic pricing?
Academic pricing includes all employees and students of a US accredited academic/educational organization (university, college, institute).
3. What is the SEI's Federal ID number?
The SEI Federal ID number is 25-0969 449.
4. Where do I mail my check for payment?
Please mail your check payable to SEI/CMU to:
Software Engineering Institute
4500 Fifth Avenue
Pittsburgh, PA 15213
Attn: Course Registration
Please indicate attendee name, course title and date on check.
5. Does the SEI accept wire transfer payments for courses? Where can I send them?
Wire transfer payments are accepted. Wire transfer instructions are as follows:
Please reference invoice number and provide as much information in the wire as possible. Please email courseregistration@sei.cmu.edu after the wire transfer has been sent.
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Mellon Bank, NA |
Account No. 197-9003 |
ABA No: 043-000-261 |
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Three Mellon Bank Center |
Account Name: |
Swift Code: MELNUS3P |
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Pittsburgh, PA 15259 |
Management Account |
TAXID# 25-0969-449 |
6. I'm registered for an SEI course, but I can't attend—can I send a substitute?
Registrants may send a substitute to attend an SEI course (provided that the substitute meets all prerequisites) by submitting an email to courseregistration@sei.cmu.edu. Substitutions are not permitted for advanced courses. (Intermediate Concepts of CMMI Version 1.2 and Intermediate Concepts of People CMM)
Please provide the following information:
Name of original attendee
Name/email address of substitute attendee
Title and date of course
The substitute attendee will receive a confirmation via email.
7. Can I transfer to a different course or transfer to a different offering of the same course?
If you decide you’d like to change courses or dates, you may request a transfer. Registrants may transfer registration fees from one SEI course offering to another that occurs within 12 months. Email requests to SEI Registration at course courseregistration@sei.cmu.edu or fax them to 412-268-7401.
For Intermediate Concepts of CMMI Version 1.2 and Intermediate Concepts of People CMM there is a charge of $250 for each transfer requested less than 45 days before the course date.
8. What is your refund/cancellation policy?
The SEI will issue refunds (less a $50 administrative fee) for written cancellations received no less than three weeks before the course begins. No refunds will be issued after the course begins. Refunds will not be given for courses missed due to acts of God. Email cancellations to SEI Registration at courseregistration@sei.cmu.edu or fax to 412-268-7401.
If payment was made online with a credit card, please include the credit card number and expiration date of card originally charged to expedite receiving a credit to your credit card. If the original credit card is no longer valid, the refund will be issued via check within 2 to 3 weeks.
9. What are my privacy rights under the Family Educational Rights and Privacy Act (FERPA)?
Course participant records created at the Software Engineering Institute (SEI) in connection with SEI education and training courses are strictly confidential and their protection is mandated under federal legislation known as the Family Educational Rights and Privacy Act of 1974 (FERPA). For more information about your rights as an SEI course participant, see FERPA Compliance.
10. What courses should I take to become a SCAMPI Lead Appraiser?
Individuals who want to become SEI-authorized SCAMPI Lead Appraisers complete a series of courses including an Introduction to CMMI Version 1.2 course, the Intermediate Concepts of CMMI Version 1.2 course, and SCAMPI Lead Appraiser Training. Please note that individuals must be sponsored by an organization that has signed the appropriate Transition Partner agreement with the SEI. Review the authorization process for more details.
11. What courses should I take to become a CMMI instructor?
Individuals who want to become SEI-authorized instructors of CMMI complete a series of courses including an Introduction to CMMI Version 1.2 course, the Intermediate Concepts of CMMI Version 1.2 course , and a three-day Instructor Training for the Introduction to CMMI course. Before taking the intermediate training, they must also apply and be accepted as candidates to become instructors for Introduction to CMMI Version 1.2. Please note that individuals must be sponsored by an organization that has signed the appropriate Transition Partner agreement with the SEI. Review the authorization process for more details.
12. How do I obtain an SEI Professional
Certificate?
For information about obtaining an SEI Professional Certificate, please refer to the SEI Credentials website at www.sei.cmu.edu/credentials.
13. Does the SEI provide international invitation letters in accordance with visa guidelines?
In order to obtain an invitation letter to attend a public course at the SEI, please follow the guidelines below:
You must be registered and confirmed for an SEI public offering. Your registration course fee must be paid in full before an invitation letter can be issued
Send your request via email to courseregistration@sei.cmu.edu and provide your full name, address, phone and fax number (we cannot express mail invitation letters to a PO Box). Please allow 2 to 3 weeks for processing.
We have been advised by the Carnegie Mellon Office of International Education that SEI students are to enter the US in B1 visitor status. They have based this advice on 22 CFR 41.31(b) (1) which states that business activities can include "conventions, conferences, consultations and other legitimate activities of a commercial or professional nature.” The Foreign Affairs Manual gives further guidance on the types of acceptable activities at 9 FAM 41.31 N8. Among the activities listed are "scientific, educational, professional, business conventions, conferences, or seminars."
The courses offered at the Software Engineering Institute are viewed as professional development courses. International participants in these courses have consistently entered the US in B1 status (or under the visa waiver program) without difficulty. The university administration believes that it is in our interest and the interest of our visitors and students to have a consistent approach to immigration matters with these programs.
14. Where should I stay while attending an SEI course in Pittsburgh, Arlington or Frankfurt?
The SEI has standard lodging recommendations for courses, workshops, and seminars
held at SEI offices in Pittsburgh, Pennsylvania,
Arlington, Virginia and Frankfurt
Germany. Please visit our travel page for hotel suggestions
or our courses by location listing to
see which courses are offered at the various sites
For training events at other locations, the SEI will enclose travel and lodging
information with the confirmation email sent to registrants. Registrants are
responsible for arranging their own travel and accommodations.
15. What should I wear to an SEI training event?
We recommend "business casual." You need not wear a suit. You should choose clothing that allows you to be comfortable participating in training at a place of business. Training room temperatures may be too cool for some participants, we suggest bringing a sweater.
16. Will I be able to ship training materials back to my office?
Yes. At the SEI Pittsburgh and Arlington office, the Education and Training Course Administrator provides express mail (Federal Express or UPS) shipping labels and packaging for the students’ materials. The SEI mailroom includes the packages in the daily express mail pickup and ships them government overnight.
17. Are SEI courses available via other distance learning?
The CERT® Program at the Carnegie Mellon Software Engineering Institute (SEI) has launched the CERT Virtual Training Environment (VTE). Available to anyone connected to the Internet, VTE employs web technology to deliver security knowledge to information-security professionals.
CERT VTE provides free access to white papers, captured desktop screen demonstrations, and recorded course lectures for information technology professionals who cannot attend in-person training. VTE also provides trained personnel with a means to refresh and practice their knowledge and skills. Thus, network administrators and other IT security professionals can learn from experts with over 17 years of security knowledge and expertise without having to leave their desks.
For a fee, users may also gain access to hands-on training labs and online courses. VTE will also offer online courses in the fields of Information Assurance and Computer Forensics.
Additional information is available at www.vte.cert.org/
CMMI 1.2 Upgrade Training
This online training provides students who have taken CMMI Version 1.1 training the opportunity to understand the changes and improvements made in CMMI Version 1.2. It will help you to successfully make the transition from CMMI Version 1.1 to the updated Version 1.2 of the CMMI model, method and training.
This course is required for any student who would like to take Intermediate Concepts of CMMI Version 1.2, CMMI Version 1.2 Instructor Training, SCAMPI Lead Appraiser Training, or would like to be a team member on a SCAMPI Version 1.2 appraisal. Additional information is available at www.sei.cmu.edu/products/courses/p57.html
18. Can SEI instructors come to our site to conduct a course or workshop?
Yes. All SEI courses can be delivered at your site. SEI on-site training can be a cost effective way to train a group of people at a place and time convenient to you. If you are interested in scheduling an SEI course at your location, email SEI Education and Training at course-info@sei.cmu.edu or call 412-268 7622.
19. Can the training facilities accommodate
someone with a disability or special
access needs?
Carnegie Mellon University makes every effort to provide accessible facilities and programs for individuals with disabilities. To arrange accommodations/services, please contact the SEI by email, (course-info@sei.cmu.edu), or telephone (412-268-7622) at least three weeks prior to the course start date. Carnegie Mellon may not be able to provide an accommodation without sufficient notice.
20. What should I do if I still have questions about SEI courses?
If you can't find the information you need in these Web pages, please contact course-info@sei.cmu.edu or 412-268-7622—we can tell you more about the SEI curriculum or put you in touch with course administrators for in-depth questions.
