Software Engineering Institute Carnegie Mellon

Organizational Models for Computer Security Incident Response Teams (CSIRTs)

[Abstract]   [Title Page]   [Preface]   [Acknowledgements]   [1 Introduction]  
[2 Establishing CSIRT Capabilities]  
[3 Operational Issues]  
[4 Security Team--Using Existing IT Staff]   [5 Internal Distributed CSIRT]  
[6 Internal Centralized CSIRT]  
[7 Combined Distributed and Centralized CSIRT]  
[8 Coordinating CSIRT]  
[9 Choosing the Right CSIRT Model for Your Organization]  
[10 Closing Remarks
  [Appendix Summary of Services Offered]  [Bibliography]   [PDF File]


Appendix Summary of Services Offered

The chart on the next two pages summarizes the services offered by each type of CSIRT described in this handbook. The services are categorized by type and according to the following:

Core:

A basic service provided by the members of the team

Additional:

A service that can be provided if the appropriate resources and expertise are available

Unusual:

A service not generally provided by this type of team, unless special circumstances exist

Service Category

Services

Security Team

Distributed

Centralized Combined

Coordinating

Reactive

Alerts and Warnings

Additional

Core

Core

Core

Core

 

Incident Handling

Incident Analysis

Core

Core

Core

Core

Core

 

 

Incident Response On Site

Core

Additional

Additional

Additional

Unusual

 

 

Incident Response Support

Unusual

Core

Core

Core

Core

 

 

Incident Response Coordination

Core

Core

Core

Core

Core

 

Vulnerability Handling

Vulnerability Analysis

Additional

Additional

Additional

Additional

Additional

 

 

Vulnerability Response

Core

Additional

Unusual

Additional

Additional

 

 

Vulnerability Response Coordination

Additional

Core

Core

Core

Core

 

Artifact Handling

Artifact Analysis

Additional

Additional

Additional

Additional

Additional

 

 

Artifact Response

Core

Additional

Unusual

Additional

Additional

 

 

Artifact Response Coordination

Additional

Additional

Core

Core

Core

Proactive Announcements Unusual

Core

Core

Core

Core

  Technology Watch

Unusual

Additional

Core

Core

Core

  Security Audits and Assessments

Unusual

Additional

Additional

Additional

Unusual

  Configuration and Maintenance of Security Tools, Applications, and Infrastructures

Core

Additional

Additional

Additional

Unusual

  Development of Security Tools

Additional

Additional

Additional

Additional

Additional

  Intrusion Detection Services

Core

Additional

Additional

Additional

Unusual

  Security-Related Information Dissemination

Unusual

Additional

Core

Core

Core

Security Quality Management

Risk Analysis

Unusual

Additional

Additional

Additional

Additional

  Business Continuity and Disaster Recovery Planning

Unusual

Additional

Additional

Additional

Additional

  Security Consulting

Unusual

Additional

Additional

Additional

Additional

  Awareness Building

Unusual

Additional

Additional

Additional

Core

  Education/Training

Unusual

Additional

Additional

Additional

Core

  Product Evaluation or Certification

Unusual

Additional

Additional

Additional

Additional



[Abstract]   [Title Page]   [Preface]   [Acknowledgements]   [1 Introduction]  
[2 Establishing CSIRT Capabilities]  
[3 Operational Issues]  
[4 Security Team--Using Existing IT Staff]   [5 Internal Distributed CSIRT]  
[6 Internal Centralized CSIRT]  
[7 Combined Distributed and Centralized CSIRT]  
[8 Coordinating CSIRT]  
[9 Choosing the Right CSIRT Model for Your Organization]  
[10 Closing Remarks
  [Appendix Summary of Services Offered]  [Bibliography]   [PDF File]