SEPG North America 2011, the premier conference on software, systems, and services process improvement, was held in Portland, Oregon, March 21-24, 2011. Attendees enjoyed tutorials, presentations, and keynote speeches on a variety of process improvement topics in this naturally beautiful, eco-friendly, culturally rich gem of a city in the Pacific Northwest.  Click here to see the list of topics that were covered in this year's technical program. 

Download the Conference Proceedings 

Download a Zip of the Keynotes Sessions

Download a ZIP file of Monday's Sessions 

Download a ZIP file of Tuesday's Sessions 

Download a ZIP file of Wednesday's Sessions 

Download a ZIP file of Thursday's Sessions

On behalf of the SEPG North America 2011 team, thank you for joining us in Portland.