This one-day facilitated workshop provides hands-on coaching in the implementation of the tools and techniques from the "Analyze" phase of the Define-Measure-Analyze-Improve-Control (DMAIC) Six Sigma business improvement methodology - as taught in the SEI Improving Process Performance Using Six Sigma course. This workshop is intended to be a just-in-time workshop to accelerate the "Analyze" phase activity of major business improvement projects for either software process improvement or specific software product improvement. This workshop specifically helps improvement teams explore sources of variation related to key process and product measures during the journey to find the root cause(s) of poor performance. The workshop also includes more detailed process mapping to understand process behavior and outcomes and culminates with quantification of relationships of critical x factors to key outcomes using techniques such as ANOVA, various forms of Regression Analysis, Chi-Square Analysis, and Hypothesis Testing.
Who should attend?
project managers and process managers
software engineering process group members
process improvement working group members
software measurement team members
professionals who need reliable quantitative information to guide acquiring, supporting, planning, or tracking software systems
Six Sigma black belts, green belts, or belt candidates
data exploration; sources of variation
process mapping and behavioral analysis
determination of root cause and contributing causal factors
quantification of relationships between "x" causal factors and key outcome variables
Successful completion of this course will enable participants to realize the major outputs of this workshop, including
identified significant sources of variation to performance
clearly documented process maps
thorough root cause analysis of poor performance
quantified relationships of "x" causal factors to outcome performance variables
Before registering for this workshop, participants must
be familiar with establishing a measurement infrastructure, particularly using Goal-Driven Measurement
have at least one team member (change agent) who has attended the SEI Improving Process Performance Using Six Sigma course
identify an improvement leader to complete advance preparation work with the SEI facilitator
have completed the "Define" and "Measure" phases of DMAIC, including the team charter, success criteria, key measures of performance, and acceptable measurement error analysis
Relevant and recommended materials will be distributed during the workshop.
This one day course meets at the following times:
8:30 a.m. - 5:00 p.m.