SEI-Certified Team Software Process Coach
Certification • Software Process
What Services Do TSP Coaches Offer?
An SEI-Certified TSP Coach has demonstrated competence in performing all aspects of the TSP cycle under the mentorship of an SEI-Certified TSP Mentor Coach and has satisfied all of the requirements for TSP Coach Certification.
This and other TSP Coach roles are described in more detail in the TSP Coach Certification Guidebook. The TSP Coach Mentoring Program Guidebook explains the mentoring process required to become an SEI-Certified TSP Associate Coach, TSP Coach, or TSP Mentor Coach.
SEI-Certified TSP Coaches may apply the SEI's TSP materials only on behalf of an SEI Partner. TSP Coaches cannot use the materials to deliver TSP-based services independently or on behalf of organizations that are not licensed by CMU/SEI to use TSP materials.
Benefits of the TSP Coach Certification
An SEI-Certified TSP Coach has the training and experience to act as the process expert for the following TSP team activities:
- team launches and relaunches
- day-to-day work processes, data collection, and data analysis
- role manager duties and processes
- weekly reporting
- project, phase, and cycle postmortems
- interim checkpoints
After completing the certification process, participants receive a printed certificate. They are listed as SEI-Certified Individuals as long as they are sponsored by an SEI Partner organization that has chosen to appear in the SEI Partner Directory and are entitled to refer to themselves and their accomplishment as in the following examples:
- "(Name) is an SEI-Certified TSP Coach."
- "To become an SEI-Certified TSP Coach, (Name) has demonstrated the knowledge and skills necessary to act as a process expert for certain TSP team activities."
- "(Name) has earned a TSP Coach certification from the Software Engineering Institute at Carnegie Mellon University."
SEI-Certified TSP Coaches receive access to TSP product suite materials, which include tools, resources, and process notebooks.
Term and Renewal
The TSP Coach certification is valid for a period of one year from the award date and expires the last day of the month in which it was awarded.
For details, see How to Renew Team Software Process (TSP) Credentials.
Summary of Fees
There are fees for courses, training, and exams. SEI Partner organizations pay annual support fees for certification. Training fees are set by the SEI. For more information about fees, please contact the SEI at firstname.lastname@example.org.
Please refer to the TSP Coach Mentoring Program Guidebook for a complete description of the mentoring process and certification requirements. Contact email@example.com with any questions about the mentoring process and certification requirements.
1. Complete the TSP Coach Training course.
2. Complete the mentoring program.
Candidate TSP Coaches should complete the following activities within 18 months of completing the TSP Coach Training course. Candidates who cannot complete the mentoring process within 18 months must coordinate with the SEI to identify mitigation requirements. Candidates who have not identified a potential SEI-approved Mentor Coach should contact the SEI Certification program at firstname.lastname@example.org.
- Perform at least one of each of the following TSP events under the guidance and observation of the SEI-approved, SEI-Certified TSP Mentor Coach:
- TSP launch or relaunch
- TSP checkpoint
- TSP project or cycle postmortem report
- Perform all of the responsibilities of a TSP Coach as outlined in tasking areas C through G of the TSP Coach Job Analysis Report (see Appendix B of the TSP Coach Mentoring Program Guidebook).
Candidates who do not receive satisfactory mentoring reports must work with the SEI to develop a remediation plan.
2. Meet the examination requirement.
Candidates who have successfully completed the TSP mentoring phase must pass a final examination to earn the TSP Coach certification. The minimum passing score is 82.59%. Candidates can register for the TSP Coach exam and take the exam at one of hundreds of testing locations throughout the world.
Candidates who take exams through our online testing service providers will be notified of their scores immediately. Candidates who take exams administered via paper and pencil will receive their scores in 7–10 business days.
TSP Coach Exam Retake Policy
Candidates who do not pass the examination on the first attempt may retake the exam. Permission to retake the exam a third time must be approved and scheduled by the SEI. Candidates who do not successfully complete the final exam after three attempts must coordinate with the SEI on mitigation and remediation steps. The standard examination fee will apply for any retake.
TSP Coach Exam Background and Specifications
The SEI developed the TSP Coach Examination to ensure that only qualified individuals are certified as TSP Coaches. The exam is based on information found in the TSP Body of Knowledge (BOK) and the TSP Coach Job Task Analysis. To review the details about development of the examination and its specifications, refer to the TSP Coach examination development infosheet.
5. Receive your certification.
After successfully completing of the certification process, the SEI grants you a two-year certification to deliver TSP product suite services. You will receive access to the services and TSP product suite materials. You will also receive a certificate recognizing your accomplishment.
Contact us with questions about this certification at email@example.com.
Training courses provided by the SEI are not academic courses for academic credit toward a degree. Any certificates provided are evidence of the completion of the courses and are not official academic credentials. For more information about SEI training courses, see Registration Terms and Conditions and Confidentiality of Course Records.