SEI Launches On-Demand Training in CMMI for Services

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SEI Launches On-Demand Training in CMMI for Services

In response to suggestions from the CMMI user community, the SEI has released a set of seven eLearning courses based on process areas within the CMMI for Services (CMMI-SVC) model. Each course is designed to provide an in-depth look at a process area and its relevance in example case studies. 

“These courses are a new approach to meet a need in our user community for on-demand training,” said Eileen Forrester, manager of the CMMI for Services program and CMMI Learning at the SEI. Until now, all courses related to CMMI-SVC have required in-person attendance for one or more days.

Time commitment, cost, and availability were factors that the CMMI-SVC team considered when determining the format of these courses, Forrester said. Each eLearning course can be completed at the student’s own pace (usually an hour or two), at any time, and from any location; and the cost per course is $100. Material from the course is available to the student for a year. 

“This bite-sized format makes specific material highly accessible for a wide range of students—from the process implementer who’s getting acquainted with CMMI, to appraisal team members who need extra depth in a certain area, to candidates preparing for advanced roles,” said Forrester. “The nature of the eLearning format, with its 24-hour availability, enables students to fit training into their busy schedules,” she added. “We will also build more courses that are meant for people in specific roles.”

The following courses are now available. Each can be taken on its own, or students can choose to take the entire suite of courses with the CMMI Learning Suite: Essential Service Practices bundle:

Within each course, the material is presented in a read-through format with quizzes and scenario information. Students have access to downloadable materials including the CMMI-SVC model document, quick references, and use-case scenarios.

Though these courses cannot take the place of the Introduction to CMMI course for any SEI certification or course prerequisite, students can complete the CMMI Learning Suite: Essential Service Practices bundle in place of the Services Supplement course.

Forrester said that her team will create courses for other process areas and for various roles based on demand and customer preference. She said that future developments are not limited to CMMI-SVC. “We will pay close attention to comments from students as well as our SEI Partners, many of whom have helped to shape our current courses and can provide valuable insights into the needs of the community.”

For more information about CMMI-SVC, go to www.sei.cmu.edu/cmmi/solutions/svc.

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