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Lessons Learned Collaborating on a Process for SPI at Xerox

Technical Report
This 1999 report describes a collaborative effort to develop a more systematic and detailed approach to SPI through use and evaluation of prototype versions of the PCM and guidebook.
Publisher

Software Engineering Institute

CMU/SEI Report Number
CMU/SEI-99-TR-006
DOI (Digital Object Identifier)
10.1184/R1/6575108.v1

Abstract

During 1995-1998, Xerox Corporation's West Coast Production Systems Group (PSG West) worked with the Software Engineering Institute (SEI) to apply the prototype Process Change Model (PCM) to aid in their efforts to reach Level 2 of the Software Capability Maturity (and to develop the generic processes required for Level 3. The Process Change Model, along with a companion guidebook, was designed to provide the basis for a systematic approach to technology-specific change based in part on "whole product" principles, with a focus on one key process area (KPA) at a time. This report describes a collaborative effort to develop a more systematic and detailed approach to software process improvement (SPI) through use and evaluation of prototype versions of the PCM and guidebook. In particular, the work of the PSG West software engineering process group (SEPG) to apply the PCM and guidebook in working with improvement action teams focused on the KPAs of the Software CMM is described. Lessons learned about the "live" evaluation and maturation of a new process and guidebook such as this are presented. These lessons should be of interest to those engaged in work on technology maturation and the adoption of technological or process innovations as well as to those engaged in SPI and process development.

Cite This Technical Report

Fowler, P., Middlecoat, B., & Yo, S. (1999, December 1). Lessons Learned Collaborating on a Process for SPI at Xerox. (Technical Report CMU/SEI-99-TR-006). Retrieved March 28, 2024, from https://doi.org/10.1184/R1/6575108.v1.

@techreport{fowler_1999,
author={Fowler, Priscilla and Middlecoat, Brian and Yo, Sung},
title={Lessons Learned Collaborating on a Process for SPI at Xerox},
month={Dec},
year={1999},
number={CMU/SEI-99-TR-006},
howpublished={Carnegie Mellon University, Software Engineering Institute's Digital Library},
url={https://doi.org/10.1184/R1/6575108.v1},
note={Accessed: 2024-Mar-28}
}

Fowler, Priscilla, Brian Middlecoat, and Sung Yo. "Lessons Learned Collaborating on a Process for SPI at Xerox." (CMU/SEI-99-TR-006). Carnegie Mellon University, Software Engineering Institute's Digital Library. Software Engineering Institute, December 1, 1999. https://doi.org/10.1184/R1/6575108.v1.

P. Fowler, B. Middlecoat, and S. Yo, "Lessons Learned Collaborating on a Process for SPI at Xerox," Carnegie Mellon University, Software Engineering Institute's Digital Library. Software Engineering Institute, Technical Report CMU/SEI-99-TR-006, 1-Dec-1999 [Online]. Available: https://doi.org/10.1184/R1/6575108.v1. [Accessed: 28-Mar-2024].

Fowler, Priscilla, Brian Middlecoat, and Sung Yo. "Lessons Learned Collaborating on a Process for SPI at Xerox." (Technical Report CMU/SEI-99-TR-006). Carnegie Mellon University, Software Engineering Institute's Digital Library, Software Engineering Institute, 1 Dec. 1999. https://doi.org/10.1184/R1/6575108.v1. Accessed 28 Mar. 2024.

Fowler, Priscilla; Middlecoat, Brian; & Yo, Sung. Lessons Learned Collaborating on a Process for SPI at Xerox. CMU/SEI-99-TR-006. Software Engineering Institute. 1999. https://doi.org/10.1184/R1/6575108.v1