Evaluating Process Quality from an Appraisal Perspective
A question currently being argued throughout the appraisal community concerns evaluation of process quality during Standard CMMI® Appraisal Method for Process Improvement (SCAMPI) appraisals. Different, conflicting opinions on whether evaluation of process quality during a SCAMPI appraisal is appropriate run from an extremely vigorous "no" to an equally vigorous "yes!"
The main issue in both beliefs appears to be linked to word definitions-specifically, a lack of agreement among SCAMPI Lead Appraisers about what "quality" means in the SCAMPI context.
This technical note examines these beliefs in light of the following questions:
- Do appraisal results, following the current methodology, address the quality of processes examined during the appraisal?
- Can appraisals, following the current methodology, judge the quality of the final product or deliverable?
- Can appraisals, following the current methodology, provide insight into the quality of the final product or deliverable during development?
Having addressed these questions in terms of quality, the technical note discusses approaches acquisition offices may use to gain the insight desired.
This report is related to the following area(s) of work:
Acquisition SupportTechnical Note
CMU/SEI-2009-TN-022
November 2009
Cite This Report
SEI:
Baker, Emanuel; & Fisher, Matthew. Evaluating Process Quality from an Appraisal Perspective (CMU/SEI-2009-TN-022). Software Engineering Institute, Carnegie Mellon University, 2009. http://www.sei.cmu.edu/library/abstracts/reports/09tn022.cfm
IEEE:
E. Baker, and M. Fisher, "Evaluating Process Quality from an Appraisal Perspective," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Note CMU/SEI-2009-TN-022, 2009. http://www.sei.cmu.edu/library/abstracts/reports/09tn022.cfm
APA:
Baker, E., & Fisher, M. (2009). Evaluating Process Quality from an Appraisal Perspective (CMU/SEI-2009-TN-022). Retrieved May 19, 2013, from the Software Engineering Institute, Carnegie Mellon University website: http://www.sei.cmu.edu/library/abstracts/reports/09tn022.cfm
CHI:
Baker, Emanuel, and Matthew Fisher. Evaluating Process Quality from an Appraisal Perspective (CMU/SEI-2009-TN-022). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2009. http://www.sei.cmu.edu/library/abstracts/reports/09tn022.cfm
MLA:
Baker, E., & Fisher, M. 2009. Evaluating Process Quality from an Appraisal Perspective (Technical Report CMU/SEI-2009-TN-022). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://www.sei.cmu.edu/library/abstracts/reports/09tn022.cfm
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