Does your organization collect data that is never used? Does it still make decisions based on opinion and assertion? This three-day course teaches managers and practitioners how to identify and define indicators (i.e., graphical displays) and measures that directly support decision making and an organization's business, process improvement, and project goals. The methods taught are relevant to product development, process improvement, and enterprise and project management. Using lectures and exercises, participants learn how to determine success, progress, and analysis indicators that show traceability from an organization's high-level business goals right down to the precise data collected, ensuring relevance and traceability from goals to data. Participants also learn how to define measures and indicators that are aligned with the organization's business processes and support the measurement requirements of ISO standards such as ISO 15939. With useful examples, real-life experiences from the field, and a class notebook filled with helpful checklists, templates, and reference materials, participants walk away with the tools necessary to lead goal-driven software measurement processes at their own organizations.
Before registering for this course, participants should be familiar with projects or processes from their home organizations for which measurements could provide guiding information.
Students will receive a course notebook that contains copies of the presentation materials, class exercises, templates, key references, URLs, and other useful materials discussed in class.
This three-day course meets at the following times:
Days 1-2, 8:30 a.m. - 5:00 p.m. (U.S. locations)
Day 3, 8:30 a.m. - 2:00 p.m. (U.S. locations)
Days 1-2, 9:00 a.m. - 5:30 p.m. (non-U.S. locations)
Day 3, 9:00 a.m. - 2:30 p.m. (non-U.S. locations)
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