Going Beyond Methodology to Maximize Performance

A performance framework for both software and non-software development that has been used for approximately a decade, the Team Software Process (TSP) is a proven method to help teams to plan, evaluate, manage, and control their work.

The TSP Symposium 2014 technical program will go beyond the core methodology of TSP to encompass a broader range of complementary practices that contribute to peak performance on system and software projects. The unifying theme of the conference is quality. Ultimately, a quality product and service must be delivered on time and within budget, be secure, be sustainable, and provide value to end users.

Teams using TSP have achieved unprecedented quality and productivity improvements. However, we as a community have also learned that many benefits accrue from incorporating other aspects of engineering, leadership, and culture change into the disciplined practices of TSP.

Keynote Speakers

Scott Garrett
Water Street Healthcare Partners

Holly Ridgeway
PNC Financial Services Group

Jesse Schell
Schell Games

Richard Pethia
Carnegie Mellon
Software Engineering Institute

Attend Tutorial Sessions

Make the most of your time in Pittsburgh by registering for one or more of the half- or full-day tutorials on Monday, November 3, or Thursday, November 6, 2014. Attendees who register for two or more tutorials will receive a 10% discount off all tutorials purchased.

The tutorial fee includes participation in the specified tutorial and morning beverages, lunch, and breaks
on the day of the tutorial.

Software Lifecycle Recipes: Making a Process Do What You Want It to Do—Building a Great Product, Meeting Customer Needs, Managing Time, Money, Risk, and Quality
(Full-Day Tutorial)

Neil Potter
The Process Group

Strategic Management of Technical Debt
(Half-Day Tutorial)

Neil Ernst, Ipek Ozkaya, and Robert Nord
Carnegie Mellon Software Engineering Institute

Empowering Teams with Great Data: Using the Process Dashboard
(Full-Day Tutorial)

David Tuma
Tuma Solutions

Eliciting Unstated Requirements
(Full-Day Tutorial)

Mary Beth Chrissis, Mike Konrad, Robert Stoddard, and Nancy Mead
Carnegie Mellon Software Engineering Institute

The NAVAIR TPI Story: From Software Process Improvement to Process Improvement for All
(Full-Day Tutorial)

Jeff Schwalb, Brad Hodgins, Mark Stockmeyer, and David Saint-Amand

Business Model Canvas and Product Canvas
(Half-Day Tutorial)

Noopur Davis
McAfee, an Intel Company

Participatory Sessions

Common System and Software Testing Pitfalls

Donald Firesmith
Carnegie Mellon Software Engineering Institute

Projects, testing programs, and testers often fall into commonly occurring testing pitfalls that make testing unnecessarily less effective at uncovering defects, less efficient in terms of testing resources, and more frustrating to testing stakeholders. Based on the experience of many testers, we have developed a taxonomy of 127 common testing pitfalls organized into 18 categories.

The Moneyball Post Mortem: Earning the Hidden Value

William Nichols
Carnegie Mellon Software Engineering Institute

In this participatory session, we will ask several questions about recently complete projects and exercise techniques for framing questions, preparing the data for analysis, and performing the analysis. We will use data from Process Dashboard and several analyses performed by the Performance and Capability Evaluation as examples.

Four Ways to Kill a Good Idea

Dan Wall
The Wall Group

Do you have a new idea? Do you have a proposal to try something different? Are you trying to sell a change initiative? If so, be prepared for the attacks coming your way from the resisters, the frightened, or the sometimes just plain mean people who don't want you to succeed. In this session, Dan will reveal strategies commonly used by your critics—and how to defend against them so that your idea survives to make a positive change.

The Internet of Things and Insecure Design

Art Manion
Carnegie Mellon Software Engineering Institute

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Pittsburgh, PA


Pittsburgh offers a wide array of restaurants to choose from in and around the city. Throughout the city, award-winning chefs, a slow-food movement, a popular food truck scene, and restaurants specializing in buying local are popping up everywhere.

You can choose from casual family spots, upscale and romantic locations, late-night bites, or convenient take-out. Pittsburgh offers Ethiopian and Mediterranean cuisine, BBQ and steak, fondue and seafood, and much more.

Local Attractions

Once an industrial hub, Pittsburgh has shed its image as a smoky city and has earned the title of America's "most livable city" by Places Rated Almanac, Forbes, and The Economist while inspiring National Geographic and Today to name the city a top world destination.

Located at the confluence of the Allegheny and Monongahela Rivers and the head of the Ohio River, Pittsburgh was referred to as the "Gateway to the West" from its early days as a frontier fort and came to be known as both "the Steel City" for its more than 300 steel-related businesses and "the City of Bridges" for its 446 bridges.

With 90 charming and unique neighborhoods, Pittsburgh guarantees the perfect place for you to shop, dine, hang out, and explore.


Pittsburgh is within 500 miles of more than half the U.S. population and less than a 90-minute flight from 50% of North America's population. It's under 6 hours by car or train to 9 states, D.C., and Canada.

The Pittsburgh International Airport, PIT, in airport parlance, continues to rank among the world's elite airports according to Condé Nast Traveler, J.D. Power & Associates, OAG Worldwide, and others. The airport offers more than 155 non-stop flights per day to 37 destinations, domestic and abroad.

Public Transit
Port Authority of Allegheny County is the public transit agency for the Greater Pittsburgh area, providing bus, light rail, incline, and paratransit service to thousands of riders daily.

Pittsburgh is featured on Google Transit. This partnership with the Port Authority of Allegheny County allows visitors to search for public transportation routes using interactive Google Maps technology.


The conference registration fee includes two full days of TSP Symposium presentations and working sessions; morning beverages, lunch, and breaks on November 4–5, 2014; and the evening reception at the Sheraton Station Square on Tuesday, November 4, 2014. Tutorial registration is separate.


Early Bird Ends

August 15, 2014

Conference Starts

November 3, 2014

Register early to receive a free book!

The first 50 people who register will be eligible to choose a hard-copy or an electronic book from a list of TSP, PSP, architecture, testing, and CERT titles. The full list of titles will be provided within the registration system and on the PDF registration form.


Early Bird through August 15

TSP Symposium only... $800
Half-Day Tutorial... $200
Full-Day Tutorial... $350

Regular after August 15

TSP Symposium only ... $1000
Half-Day Tutorial... $250
Full-Day Tutorial... $400

Available Discounts

Organizations with 4 conference registrants get the 5th conference registration for FREE. This does not apply to tutorial registration. All registrations must be completed at the same time. Simply contact Mandy Mann for detailed instructions.

Some individuals may be eligible to receive the discounted registration rate.

Speakers receive a 40% discount applied to their registration within the discount period in which they register.

TSP Partners may use the code TSP14PART to receive a 10% discount on conference and tutorial registration.

IEEE members may use the code TSP14IEEE to receive a 10% discount on conference registration.

Government and academic employees may use the code TSP14GA to receive a 10% discount on conference and tutorial registration. Eligibility is confirmed by the use of an email address ending in .gov, .mil, or .edu.

Pennsylvania residents will automatically receive a 10% discount upon entering a valid Pennsylvania address during the registration process.

Students at accredited academic institutions receive a 50% discount on conference registration and, subject to availability, registration for tutorials. You will be required to provide proof of current enrollment with full-time status at an accredited institution, and you will need to present your student ID and a government-issued photo ID at check-in to receive your registration materials.

These discount codes do not apply to tutorial registration fees unless otherwise stated. Discount codes cannot be combined.

Additional Info

Endorsement Disclaimer
This forum has been arranged for the purpose of scientific and technical information exchange. The SEI does not endorse the products or services of any participating organization.

Cancellation Policy
Refund requests received in writing by October 3, 2014, will be processed minus a $75 administrative fee. No refunds will be given after October 3, 2014. If you do not cancel and do not attend, you will be charged the full registration fee. Substitute attendees are welcome at no extra charge; however, we request written notification prior to the conference for preparation of registration materials. For refunds, please allow two to four weeks for processing after the conference. Registration fee payments are not transferable to other SEI events.

Permission to Film, Photograph, etc.
By registering, you grant Carnegie Mellon University and/or anyone acting on its behalf ("Carnegie Mellon") permission to photograph, film, or otherwise record and use your name, likeness, image, voice, and comments and to publish, reproduce, exhibit, distribute, broadcast, edit, and/or digitize the resulting images and materials in publications, advertising materials, or in any other form and for any purpose without compensation. You also agree to not photograph or videotape any portion of this event without the prior approval of Carnegie Mellon. Additionally, you grant the Software Engineering Institute ("SEI") permission to communicate with you regarding this Symposium, and other SEI-related services, via the contact information you have provided.

Copyright Permission
Please note that each author must sign off on the copyright permission, not just the primary speaker or author.

Alternative Methods

If you prefer to complete your registration by fax or mail, download the PDF registration form and return the completed form with a credit card or check payment via fax or mail.


TSP Symposium 2014
c/o Registration Systems Lab
779 East Chapman Road
Oviedo, FL 32765 USA

Download PDF Form

Need help with registration?

If you require any technical assistance during the registration process, please call 407-971-4451 or email registration@regmaster.com.

Announcements & Social Media

Message from the TSP Symposium 2014 Technical Chair

Last November, I was asked and agreed to volunteer to be the technical chair for the 2014 TSP Symposium. As with many volunteer jobs I have taken on, I knew this one would be a lot of work! 

So why did I say yes? Mainly because I know that the conferences I've attended over the past 20 years have been a powerful shaping force in my career. They have enriched the community of forward thinking experts with whom I correspond and collaborate. Every conference I have been involved in has added to my toolkit of methods and ideas that benefit me and to the clients and organizations I work with.

For example, I remember a presentation where an executive talked about applying defect prevention techniques to his little league team with great results. He simplified the decisions the kids had to make, and gave them complete authority to make those decisions. The story was funny, energizing and was immediately applicable to work.

Another example, I remember sitting with Watts Humphrey at a conference in Boston in 1995. I argued with him about many of his premises and I wasn’t quite convinced of his methods. But this exchange of ideas changed my path and I worked alongside Watts at the SEI for a decade. Our debates were so entertaining, we just had to keep them going!

Each conference I have attended has stories like these and more. I expect the TSP Symposium to be the conference event of this year. It will be held in Pittsburgh, PA on November 3rd through 6th.
Perhaps I am especially excited because I am the technical chair. I worked hard with my program committee to recruit content and speakers who will entertain, educate and push me to even higher levels of performance and fun. 

I encourage you to check out the detailed program agenda. Even more, I encourage you to register and join us! Early-bird registrants get a significant discount and the first 50 to sign up will also get a choice of one of 12 premium books from the SEI series.

I have learned a great lesson from this experience. In spite of the hard work, this opportunity has paid me back greatly. Each challenge, each conversation, each step in putting together a world-class event has helped me grow in my quest for exceptional leadership.

Yours in the calm pursuit of excellence,

–Alan Willett, Oxseeker, Inc.
TSP Symposium 2014 Technical Chair

About TSP Symposium 2014 Keynotes

As TSP Symposium 2014 Technical Chair Alan Willett says, "There is one constant in the world of software development and that is the pace of change—it's fast. I encourage you to join this conference, where we don't just keep up with the pace of change, we set it."

We are excited about this year's technical program and look forward to telling you a lot more about it.

The conference will explore a broad range of practices complementary to TSP that contribute to peak performance on system and software projects. The unifying theme of the conference is quality. Ultimately, a quality product and service must be delivered on time and within budget, be secure, be sustainable, and provide value to users.

The TSP Symposium 2014 keynote line-up includes

  • Scott Garrett, a senior operating partner with Water Street Healthcare Partners, a strategic private equity firm focused exclusively on the healthcare industry, and former chairman, president, and chief executive officer of Beckman Coulter, Inc., a leader in biomedical testing
  • Holly Ridgeway, chief information security officer for the PNC Financial Services Group and former deputy chief information security officer for the Department of Justice, where she was responsible for leading the activities, detection, monitoring, incident response, reporting, and security services of the Department of Justice Security Operations Center and the FBI's intelligence community
  • Jesse Schell, CEO of Schell Games, author of the critically acclaimed book, The Art of Game Design: A Book of Lenses, and former creative director of the Disney Imagineering Virtual Reality Studio
  • Rich Pethia, director of the SEI CERT Division, which conducts research and development activities to produce technology and systems-management practices that help organizations recognize, resist, and recover from attacks on networked systems

In addition to the keynote speakers, substantial technical program, and organized networking events, the TSP Symposium 2014 also offers practitioners an in-depth learning opportunity with full-day and half-day tutorials on software-engineering practices that support the development of high-quality products.

Watch this space for lots more detailed information about the exciting program we have assembled!

–Bill Pollak, TSP Symposium 2014 General Chair


Past Presentations


Official Proceedings

Using TSP to Develop and Maintain Mission Critical IT Systems
Alex Obradovic, Beckman Coulter

Success with the TSP: Improve Your Project Estimations with Statistical Analysis Tools
Michael Mowle and Kathy Krauskopf, Urban Science

The Hidden Secrets of the TSP Checkpoint
Liliana Cazangiu

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Official Proceedings

Keynote: High Maturity Practices: The Way Forward
Girish Seshagiri, Advanced Information Services, Inc.

Leading a Development Team Pilot for IT Project Management Master's Degree Students
Valentina Ivanova, New Bulgarian University

Why Does Agile Software Development Not Require the TSP Disciplines?
Yoshi Akiyama, Next Process Institute Ltd.

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Official Proceedings

Keynote: Evaluating and Ranking Software Methods and Practices
Capers Jones, Capers Jones & Associates LLC

TSP is Coming!
Bill Nichols, Software Engineering Institute
for Alok Goswami, Nedbank Sandton

First TSP Results at Ecuador and Colombia: A Shared Successful Effort
Pablo Henriquez, Procesix

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Official Proceedings

Keynote Address: To Boldly Go
David Webb, U.S. Air Force

Introducing PSP/TSP Massively in Mexico
Héctor J. González Santos, Kernel Technologies Group

Ten Years with TSP – A Retrospective and a Path Forward
Daryl Davis, Davis Systems

View All


Official Proceedings
Sample Presentations

Keynote Address
Bill Curtis, Senior Vice President and Chief Scientist, CAST

Using TSP at the MSG Level
Ed Battle, NAVO – Leading and Learning

Implementation of the TSP in Small and Medium Size Software Enterprises
Roberto Ramos, Kernel Technologies


Official Proceedings
Sample Presentations

TSP national initiative
Ivette Garcia – Deputy Director General of Digital Economy at the Ministry of the Economy, Mexico

TOWA's TSP Initiative: The Ambition to Succeed
Yuri Ontibon & Miguel Serrano – TOWA

Accelerating CMMI Adoption with PSP/TSP - TCAIM
Gene Miluk, Jim McHale, & Tim Chick – SEI

Sample 2007

There were no official proceedings in 2007.

Sample Presentations

Game On! An Industry's Journey,
Karthik Bala, Guha Bala – Vicarious Visions, Inc.

Taking Ownership and Adapting TSP Successfully Over Time
Intuit Engineering Team

PSP Training for Everyone
Dan Wall – Vicarious Visions, Inc.


There were no official proceedings in 2006.

Sample Presentations

MISC PMT: Combining TSP and CMMI Should Mean More Than Just an Anagram
Mike Konrad, SEI, Keynote Address

Process Improvement at NAVAIR Using TSP and CMM
David Saint-Amand, Synthetic Solutions, Inc.

A PSP Commercial Project
Rob Tonneberger, Northern Horizons, Inc.