Civil Sector Lead
Linda Parker Gates is a Senior Member of the Technical Staff and the Civil Sector Lead in the Client Technical Solutions Directorate, managing CTSD's portfolio of non-DoD federal work. She has over 25 years of experience in strategic planning, organizational improvement, process improvement, technology transition, and related fields. Her current work focuses on organizational change and strategy development for federal agencies.
Gates has supported numerous government agencies in transitioning improvement strategies to their organizations. She specializes in strategic planning, performance improvement implementation, technology transition, and change management. She has contributed to the development of major SEI technologies, including the Integrated Strategic Planning Framework, the Process Change Methodology, the Mastering Process Improvement training course, and the Defining Software Processes training course. Gates joined the SEI in 1989. Before rejoining the SEI in 1996, Gates was a Member of the Technical Staff for two years at the Software Productivity Consortium in Herndon, Virginia. There she developed the Consortium's process engineering methodology and accompanying training course and worked with numerous industry clients. Gates is a Senior Examiner on the Baldrige Board of Examiners, where she reviews applications for the Malcolm Baldrige National Quality Award. She has Board since 2011.