In an effort to find out more about the tools, procedures, and techniques project personnel use in their work, the Computer-Aided Software Engineering (CASE) Environments Project interviewed personnel in eight software maintenance projects within an agency of the U.S. government. These interviews highlighted problems that we believe are typical of many software maintenance organizations (i.e., the need for more effective software maintenance tools, lack of communication between individuals working on similar projects, low status of maintenance personnel, and lack of a design-for-maintenance philosophy during the software development phase). This report highlights the findings of these interviews, provides our analysis of the findings, and makes recommendations directed at the agency for improvement in the areas of tools, people, and process. We believe that what we observed is very typical of the state of the practice in these areas and as such that this report and its recommendations are applicable to other large or small software maintenance projects.
Technical Report
CMU/SEI-93-TR-008
June 1993
SEI:
Dart, Susan; Christie, Alan; & Brown, Alan. Study in Software Maintenance, A (CMU/SEI-93-TR-008 ). Software Engineering Institute, Carnegie Mellon University, 1993. http://www.sei.cmu.edu/library/abstracts/reports/93tr008.cfm
IEEE:
S. Dart, A. Christie, and A. Brown, "Study in Software Maintenance, A," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-93-TR-008 , 1993. http://www.sei.cmu.edu/library/abstracts/reports/93tr008.cfm
APA:
Dart, S., Christie, A., & Brown, A. (1993) . Study in Software Maintenance, A (CMU/SEI-93-TR-008 ). Retrieved May 24, 2012, from the Software Engineering Institute, Carnegie Mellon University website: http://www.sei.cmu.edu/library/abstracts/reports/93tr008.cfm
CHI:
Dart, Susan, Alan Christie, and Alan Brown. Study in Software Maintenance, A (CMU/SEI-93-TR-008 ). Pittsburgh, PA: Software Engineering Insitute, Carnegie Mellon University, 1993. http://www.sei.cmu.edu/library/abstracts/reports/93tr008.cfm
MLA:
Dart, S., Christie, A., & Brown, A. 1993. Study in Software Maintenance, A (Technical Report CMU/SEI-93-TR-008 ). Pittsburgh: Software Engineering Insitute, Carnegie Mellon University. http://www.sei.cmu.edu/library/abstracts/reports/93tr008.cfm
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