Experiences in Implementing Measurement Programs
Wolfhart Goethert
Will Hayes
Technical Note
CMU/SEI-2001-TN-026
Although industry has made significant improvements in implementing measurement programs for software development, data collected by Rubin Systems show that a large percentage of metrics programs fail. This technical note describes some useful lessons learned at a number of organizations that have implemented measurement programs using the Goal-Driven Software Measurement methodology. It includes a description of the methodology, an examination of challenges, obstacles, and solutions, an initial set of indicators and measures, and some artifacts (such as templates and checklists) that can enable successful implementations. The main motivation of this technical note is to provide some practical advice and guidelines for planning and implementing measurement programs.