The Smart Grid Maturity Model is the SEI’s initial offering for enabling organizations to realize their smart grid vision and target. The Smart Grid Maturity Model is comprised of a range of artifacts that

• present the model's contents (model)
• provide a means for assessing performance against the model (assessment method)
• express a view of smart grid "maturity" across organizations that have used the model (data from users of the model)

At present, the SEI offers four initial Smart Grid Maturity Model artifacts to help organizations to improve their smart grid maturity knowledge and understanding. These artifacts reflect updates that the SEI has performed on the model since taking ownership. A special team of SEI experts is currently identifying, analyzing, and developing evolutionary improvements to the model, which will be available on this site when released.

The current Smart Grid Maturity Model Artifacts include the Smart Grid Maturity Model Overview and Model Definition Documents, as well as informative versions of the Smart Grid Maturity Model Assessment and Results Surveys. You may download these documents after completing a short form and agreeing to the terms.

Smart Grid Maturity Model Artifacts

Model Overview Document

"SEI Smart Grid Maturity Model Overview, v1.0" provides a convenient overview of the important model constructs: domains, maturity levels, and requirements and characteristics. The domains represent the high-level areas of competency that are important to success in developing a smart grid focus and orientation. Domains include areas such as customer management & experience, technology, work & asset management, and grid operations. Maturity levels describe the incremental steps or plateaus that represent increasing levels of smart grid implementation and operation. At the intersection of domains and maturity levels, the model overview provides characteristics that would likely be descriptive of achieving a particular level in each domain.

Model Definition Document

"Smart Grid Maturity Model Definition, v1.0" provides an in-depth view of the Smart Grid Maturity Model, including a detailed description of its levels and domains, and expanded information on the model's required and descriptive characteristics to help organizations achieve smart grid maturity.

Assessment Survey

To implement the Smart Grid Maturity Model, organizations use the Smart Grid Maturity Model Assessment Survey. This survey allows organizations to obtain a rating against the model's domains, levels, and characteristics to determine where they are currently in their smart grid journey. The assessment survey is completed by the organization and subsequently scored by the Software Engineering Institute to provide a level-based maturity rating in each of the model's domains.

Results Survey

The Smart Grid Maturity Model Results Survey allows organizations to benchmark accomplishments in achieving smart grid objectives against other organizations. The survey scope includes questions related to various dimensions of smart grid implementation and performance: planning, design, construction, operations, customer service, and maintenance. Questions are arranged in the following categories: demographics, reliability, costs, operations, customer benefit, technology, and strategy and management.

The results survey may be used in conjunction with the assessment survey to provide a more robust picture of an organization's smart grid maturity and performance. However, you can use the results survey alone to measure important smart grid performance factors.

To perform an assessment against the model or to benchmark your smart grid accomplishments against other organizations, you will need to complete the assessment and/or results surveys and get them scored. To obtain the scoring version of the surveys, you may contact SEI Customer Relations or our partner APQC.

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