Software Engineering Institute | Carnegie Mellon University
Software Engineering Institute | Carnegie Mellon University

Improving Process Performance Using Six Sigma Instructor Training

Please review the prerequisites before registering below.

This two-day course is for those interested in becoming SEI-Certified Instructors of the Improving Process Performance Using Six Sigma (IPPSS) course. The IPPSS course introduces a method for driving improvement based on performance using a method and toolbox originating with the Six Sigma DMAIC paradigm. This instructor training course is composed of lectures and participant sharing of experience, analogies and "war stories" of topics taught within the IPPSS course material. Candidate instructors must demonstrate an in-depth understanding of the IPPSS material and have effective instructional and facilitation skills. Other required qualifications are specified at A number of pre-course exercises must be submitted to determine if applicants are prepared to take this course.

Who should attend?

This training provides an opportunity for experienced trainers and measurement professionals to become SEI-Certified Instructors of the "Improving Process Performance using Six Sigma (IPPSS)" course. To be eligible, participants must have the following skills: extensive instructional experience in training, implementing or developing measurement programs, and basic statistical and problem solving skills, including proficiency with Minitab.


  • general approach used in the design of the IPPSS course
  • content overview of each module in the IPPSS course
  • module by module review of concepts or issues to be emphasized while teaching
  • introduction to IPPSS course exercises
  • guidance for IPPSS course exercises, including team coaching, evaluation, and feedback
  • working familiarity with Minitab statistical software package


  • present any IPPSS course module to a class of students, demonstrating content expertise by adhering to the documented instructional guidance
  • provide critiques of IPPSS course exercise results by giving feedback that aligns with and reinforces specific relevant concepts that are integral to the course approach, and that highlights both correct and incorrect application of the DMAIC method within the specific context of the student exercises
  • respond to methodology questions from IPPSS course students


  • be sponsored by an SEI Partner organization
  • have completed the application process to become a certified IPPSS course instructor, including acceptable completion of course pre-work
  • signed a Code of Professional Conduct for SEI Services document
  • have successfully completed an SEI-authorized course offering of IPPSS


Students must bring a personal computer equipped with:

  • Installation of the latest version of Minitab (purchased or free evaluation license; please launch Minitab after installation to ensure it is fully installed and operational; check Minitab vendor website for computer requirements)
  • CD-ROM drive or USB port


Participants will receive

  • an IPPSS instructor workbook, including instructor notes, which will be used during the Instructor Training to document additional instructor points and examples shared during the Instructor Training class
  • Pocket Guide to Advanced Six Sigma Tools

Before attending this course, each candidate instructor must acquire their own copy of Minitab software (latest version) and bring the software installed on their laptop for use in this class.


Days 1-2, 8:30 a.m. - 5:00 p.m. (U.S. locations)
Days 1-2, 9:00 a.m. - 5:30 p.m. (non-U.S. locations)
The last day includes time for individual face-to-face feedback sessions.

Training courses provided by the SEI are not academic courses for academic credit toward a degree. Any certificates provided are evidence of the completion of the courses and are not official academic credentials.

Course Details

Course Fees [USD]

U.S. Industry: $4700

U.S. Government/Academic: $3800

International: $7100

This course may be offered by special arrangement at customer sites.

Registration is not available for this course without completion of the application process to become an SEI-Certified Instructor for IPPSS. Candidates will receive a registration form for this course with the certification acceptance packet.

For More Information

Phone: 412-268-7622