Incident Management Mission Diagnostic Method, Version 1.0

The Incident Management Mission Diagnostic (IMMD) is a risk-based approach for determining the potential for success of an organization's incident management capability (IMC). This potential for success is based on a finite set of current conditions-a limited set of key drivers used to estimate the current IMC health relative to a defined benchmark. Decision-makers can then determine if the current state of the IMC is acceptable, or if actions are required to improve the situation. The IMMD can be viewed as an efficient, first-pass screening of an IMC to diagnose any unusual circumstances that might affect its potential for success. This document can be read for understanding of the concepts and activities of this method, or to learn how to perform the IMMD. The method description includes full descriptions of all activities as well as a set of worksheets and instructions for executing the method.

PDF [909 KB]

Authors

Audrey J. Dorofee

Georgia Killcrece

Robin Ruefle

Mark Zajicek

This report is related to the following area(s) of work:

Security and Survivability

Technical Report
CMU/SEI-2008-TR-007
March 2008

Cite This Report

SEI:

Dorofee, Audrey; Killcrece, Georgia; Ruefle, Robin; & Zajicek, Mark. Incident Management Mission Diagnostic Method, Version 1.0 (CMU/SEI-2008-TR-007). Software Engineering Institute, Carnegie Mellon University, 2008. http://www.sei.cmu.edu/library/abstracts/reports/08tr007.cfm

IEEE:

A. Dorofee, G. Killcrece, R. Ruefle, and M. Zajicek, "Incident Management Mission Diagnostic Method, Version 1.0," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-2008-TR-007, 2008. http://www.sei.cmu.edu/library/abstracts/reports/08tr007.cfm

APA:

Dorofee, A., Killcrece, G., Ruefle, R., & Zajicek, M. (2008). Incident Management Mission Diagnostic Method, Version 1.0 (CMU/SEI-2008-TR-007). Retrieved May 23, 2013, from the Software Engineering Institute, Carnegie Mellon University website: http://www.sei.cmu.edu/library/abstracts/reports/08tr007.cfm

CHI:

Dorofee, Audrey, Georgia Killcrece, Robin Ruefle, and Mark Zajicek. Incident Management Mission Diagnostic Method, Version 1.0 (CMU/SEI-2008-TR-007). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2008. http://www.sei.cmu.edu/library/abstracts/reports/08tr007.cfm

MLA:

Dorofee, A., Killcrece, G., Ruefle, R., & Zajicek, M. 2008. Incident Management Mission Diagnostic Method, Version 1.0 (Technical Report CMU/SEI-2008-TR-007). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://www.sei.cmu.edu/library/abstracts/reports/08tr007.cfm

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