Requirements and Their Impact Downstream: Improving Causal Analysis Processes Through Measurement and Analysis of Textual Information
Requirements documents, test procedures, and problem and change reports from a U. S. Army Software Engineering Center (SEC) were analyzed to identify, clarify, and begin categorizing recurring patterns of issues raised throughout the product life cycle. Semi-automated content analysis was used to identify underlying patterns in the SEC documents. Automated tools and techniques were used to support efficient search and related semantic analysis that would not be possible manually. Discussions with Army personnel were used to confirm and elaborate initial findings and interpretations. The same analytic methods can be used as a basis for novel, proactive causal analysis processes.
One of the patterns identified suggests that usability is not sufficiently articulated and quantified early in the product life cycle. While the SEC has established exemplary processes to handle usability-related issues when they arise, some of them might be mitigated or prevented by documented consideration upstream.
This report is related to the following area(s) of work:
Process ImprovementMeasurement and Analysis
Technical Report
CMU/SEI-2008-TR-018
September 2008
Cite This Report
SEI:
Monarch, Ira; Goldenson, Dennis; & Osiecki, Lawrence. Requirements and Their Impact Downstream: Improving Causal Analysis Processes Through Measurement and Analysis of Textual Information (CMU/SEI-2008-TR-018). Software Engineering Institute, Carnegie Mellon University, 2008. http://www.sei.cmu.edu/library/abstracts/reports/08tr018.cfm
IEEE:
I. Monarch, D. Goldenson, and L. Osiecki, "Requirements and Their Impact Downstream: Improving Causal Analysis Processes Through Measurement and Analysis of Textual Information," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-2008-TR-018, 2008. http://www.sei.cmu.edu/library/abstracts/reports/08tr018.cfm
APA:
Monarch, I., Goldenson, D., & Osiecki, L. (2008). Requirements and Their Impact Downstream: Improving Causal Analysis Processes Through Measurement and Analysis of Textual Information (CMU/SEI-2008-TR-018). Retrieved May 25, 2013, from the Software Engineering Institute, Carnegie Mellon University website: http://www.sei.cmu.edu/library/abstracts/reports/08tr018.cfm
CHI:
Monarch, Ira, Dennis Goldenson, and Lawrence Osiecki. Requirements and Their Impact Downstream: Improving Causal Analysis Processes Through Measurement and Analysis of Textual Information (CMU/SEI-2008-TR-018). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2008. http://www.sei.cmu.edu/library/abstracts/reports/08tr018.cfm
MLA:
Monarch, I., Goldenson, D., & Osiecki, L. 2008. Requirements and Their Impact Downstream: Improving Causal Analysis Processes Through Measurement and Analysis of Textual Information (Technical Report CMU/SEI-2008-TR-018). Pittsburgh: Software Engineering Institute, Carnegie Mellon University. http://www.sei.cmu.edu/library/abstracts/reports/08tr018.cfm
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