The Advanced Information Services Inc. (AIS) Development Group was motivated by business needs to begin its Continuous Process Improvement (CPI) initiative in 1992. We chose the Software Engineering Institute (SEI) Capability Maturity Model (CMM) as the process maturity framework [Paulk 93] and the Institute of Electrical and Electronics Engineers (IEEE) standards as the guidelines for software engineering.
We can relate the changes in AIS process capability to three different eras. The first was the time before 1992, during which AIS did not use a model for software process improvement. During the second era, 1992 to 1995, the CMM was used. Data indicate that project schedule and effort predictability improved with the introduction of the CMM framework. The third era began in 1995 when AIS piloted the Personal Software Process (PSP). With the adoption of the PSP, data reflect an increase in product quality and improvements in productivity levels.
Technical Report
CMU/SEI-99-TR-027
November 1999
SEI:
Ferguson, Pat; Leman, Gloria; Perini, Prasad; Renner, Susan; & Seshagiri, Girish. Software Process Improvement Works! (Advanced Information Services Inc.) (CMU/SEI-99-TR-027). Software Engineering Institute, Carnegie Mellon University, 1999. http://www.sei.cmu.edu/library/abstracts/reports/99tr027.cfm
IEEE:
P. Ferguson, G. Leman, P. Perini, S. Renner, and G. Seshagiri, "Software Process Improvement Works! (Advanced Information Services Inc.)," Software Engineering Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, Technical Report CMU/SEI-99-TR-027, 1999. http://www.sei.cmu.edu/library/abstracts/reports/99tr027.cfm
APA:
Ferguson, P., Leman, G., Perini, P., Renner, S., & Seshagiri, G. (1999) . Software Process Improvement Works! (Advanced Information Services Inc.) (CMU/SEI-99-TR-027). Retrieved May 24, 2012, from the Software Engineering Institute, Carnegie Mellon University website: http://www.sei.cmu.edu/library/abstracts/reports/99tr027.cfm
CHI:
Ferguson, Pat, Gloria Leman, Prasad Perini, Susan Renner, and Girish Seshagiri. Software Process Improvement Works! (Advanced Information Services Inc.) (CMU/SEI-99-TR-027). Pittsburgh, PA: Software Engineering Insitute, Carnegie Mellon University, 1999. http://www.sei.cmu.edu/library/abstracts/reports/99tr027.cfm
MLA:
Ferguson, P., Leman, G., Perini, P., Renner, S., & Seshagiri, G. 1999. Software Process Improvement Works! (Advanced Information Services Inc.) (Technical Report CMU/SEI-99-TR-027). Pittsburgh: Software Engineering Insitute, Carnegie Mellon University. http://www.sei.cmu.edu/library/abstracts/reports/99tr027.cfm
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