CMMI Learning Suite: Essential Service Practices
• Podcast
Eileen Forrester discusses seven eLearning courses on service excellence for service providers, appraisal teams, and process group members.
Publisher
Software Engineering Institute
Topic or Tag
Abstract
Eileen Forrester speaks about the collection of seven eLearning courses introducing service providers, appraisal team members, and process group members to concepts fundamental to superior service.
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Please note that current and future CMMI research, training, and information has been transitioned to the CMMI Institute, a wholly owned subsidiary of ISACA.