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Do's and Don'ts of Process Improvement (2004)

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This presentation provides an overview of some things to do - and not to do - when undertaking process improvement efforts.An updated version of this presentation is also available.
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Process Assessment, Consulting, and Training

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Abstract

This presentation provides an overview of some things to do - and not to do - when undertaking process improvement efforts.

An updated version of this presentation is also available.

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