Acquisition Archetype: Shooting the Messenger

SEI Report
Explores how open communication and collaboration help programs address problems, avoid blame, and maintain team morale.
Publisher

Software Engineering Institute

Abstract

From the Acquisition Support Program, one in a series of short papers on acquisition patterns of failure.

Acquisition Archetype: Shooting the Messenger

When problems are detected in programs, it's time for everyone to listen and work toward a solution. Shooting the messenger only delays the process, and hurts program morale.

Cite This SEI Report

Levine, L., & Novak, W. (2010, January 20). Acquisition Archetype: Shooting the Messenger. Retrieved September 11, 2026, from https://www.sei.cmu.edu/library/acquisition-archetype-shooting-the-messenger/.

@techreport{levine_2010,
author={Levine, Linda and Novak, William},
title={Acquisition Archetype: Shooting the Messenger},
month={Jan},
year={2010},
institution={Software Engineering Institute, Carnegie Mellon University},
url={https://www.sei.cmu.edu/library/acquisition-archetype-shooting-the-messenger/},
note={Accessed: 2026-Sep-11}
}

Levine, Linda, and William Novak. "Acquisition Archetype: Shooting the Messenger." Software Engineering Institute, Carnegie Mellon University. Software Engineering Institute, January 20, 2010. https://www.sei.cmu.edu/library/acquisition-archetype-shooting-the-messenger/.

L. Levine, and W. Novak, "Acquisition Archetype: Shooting the Messenger," Software Engineering Institute, Carnegie Mellon University. Software Engineering Institute, 20-Jan-2010 [Online]. Available: https://www.sei.cmu.edu/library/acquisition-archetype-shooting-the-messenger/. [Accessed: 11-Sep-2026].

Levine, Linda, and William Novak. "Acquisition Archetype: Shooting the Messenger." Software Engineering Institute, Carnegie Mellon University, Software Engineering Institute, 20 Jan. 2010. https://www.sei.cmu.edu/library/acquisition-archetype-shooting-the-messenger/. Accessed 11 Sep. 2026.

Levine, Linda; & Novak, William. Acquisition Archetype: Shooting the Messenger. Software Engineering Institute. 2010. https://www.sei.cmu.edu/library/acquisition-archetype-shooting-the-messenger/